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1090 Elden St, Herndon, VA 20170-3803,
There are two waitresses who also ask for their things and when they return they forget and they are so slow without manners or education.
And it takes a long time to serve the food even this one.
You are absolutely right, pessimistic attention
Well it's actually super super slow
the waitress who is called gaby is the best of ai but only the weekend she works the others are pesimas who do not know how to serve the client
Everything is cool pupusas very rich employees catered very well I love that place
Sometimes yes
My parents are from El Salvador, but I am always proud of my roots. I visited this location when I moved from Southern Maryland to Herndon. The customer service was great and the pupusas felt like a good home cooked meal. Great food and service, keep up the good work!
The pupusas are really good, the service needs to be improved
Was good
I had to wait almost 1 hour for the food and when the waitress serve the food they forget one plate and I had to wait long time more very bad service
To much noise, but very good service and ready food
Food ia fast and delicios for a very good price
I was just introduced to this place by a co-worker. the food is amazing, I had the Steak dish multiple times. I saw reviews on bad service below but I think that has been addressed. the waitress I had was very attentive and patient with me explaining the menu to me. this will be a regular on my lunch rotation.
Authentic Salvadoran flavor, good service.
Good food great service amazing people
Food can be better.
Bad costumer service . I place my order by phone , whe i was trying to pay my order I was told to get a table in order to pay for the dood I have to do it thru a waiter even when I was a the register with the cashier
Good Spanish food
First, the service here is wonderful!! I come here time and time again just to see our one waitresses smile🤗. Secondly their food is delicious and prices are reasonable.
Went in for lunch today, and was very pleased. Prices are excellent, and the food was great. Service was efficient and the meal came out quickly. I will definitely return.
la comida esta deliciosa, .yum pupusas, pork and bean, chicken and cheese were awesome. service is friendly and food is at a very reasonable price.
We go there just for the pupusas, they're pretty good, but we only do take out; the place is almost always filthy and the bathrooms are something you dont want to use. So, for take out only, its ok
This place is very affordable, if you go for pupusas you won't be disappointed, they are very good. Their menu is not too big, everything else is fine, the only thing I would not recommend is the fried pork, they always overcook it regardless what I tell them, too hard to eat. Service is ok but they are nice and friendly.
This people know nothing about customer service, they always get the orders wrong and when you bring it to their attention they are rude and tell you they can not reverse a charge that they can only give you credit, completely unacceptable beware take your business elsewhere it doesn’t worth your your headache, clearly this is how they operate as this is not the only review about the same issues, the owners should be more aware of how their employees treat their clients, I have enough of this last time I had this issue when I called the lady who answered the phone was yelling on the phone in response to my complaint how dare they treat customers like, there many other places where you can get better food and customer service, I am giving one star because there is no less
Very good food n drinks staff very profesional ...
I think this place is great for tamales and pupusas. They are delicious, fresh and for price that can't be beat. I go with friends for lunch and family for dinner. If you are on a budget or want to eat somewhere less expensive this is the place. The food is exceptional.
The food is not the same as it was a few years ago.It feels less authentic.
I got the sandwich. It was plenty of food for a good price and tasty besides. Just watch for bones in the chicken.
Even though they were extremely busy they prepared my phone order in 25 minutes ad promised. I am extremly satisfied with the food and customer service
Went to El Salvador and I must say this restaurant had better food, especially pupusas, than there! If it's your first time eating there and you want something other than pupusas, I recommend Pasteles(fried empanada with beef inside) and chicken enchiladas*** <<<which is NOT to be confused or assumed to be like Mexican enchiladas! ! It's like a tostada!! Flat fried tortilla with pulled chicken on top, cole slaw, slice of tomato and parmesan cheese sprinkled on top with a slice of boiled egg!! So yummy!!
Great pupusas for any meal
Juiciest grilled chicken!
Food is decent and the prices are good, pupusas don't taste authentic but still decent
BEST PUPUSAS IN THE AREA â—ï¸â—ï¸â—ï¸
Service was fast and good. Carne asada de res was on point! Went 2 days in a row.
Enjoyed the pupusas very much, pkan on returning
Service could be better, they are not too friendly and very slow. Food it's good tho.
This place the service is very slow the same with the servers they see people standing at the door. They don't say anything that why I rather order sometimes food for carryout
Good friendly service and tasty food
Great service, fast and great food
Horrible service and staff went in for the first time I didn't know if we seat our self or wait the waiters looked at me and my boyfriend and didn't say a word we went to the register and the cashier ignored us. Then we sat down and the waiter came and told us after 10mins and gave us the menu after then she came and told us the card machine was down so we had to leave because that the only form of payment we had horrible communication horrible staff
I would go there only for pupusa, I tried couple different food but I didn’t like it that much especially rice wasn’t good at all but their pupusas are 5 stars
Second time I visit this place, and both times it has been disappointing the discrimination they have towards the Spanish speaking as if they gave us the free food and think that we are all ignorant without education denying us even the greeting. I wanted to give them a second chance, but I see that the bad service continues...food is just ok
The rice is not good to take out four real
The service is terrible and the food is so so. Stayed in the area for a work trip and was dissapointedby this place. The horchata was really bad.
Great food but needs a website and ordering by phone is usually a challenge. Staff friendly, but they seem to like putting people who don't speak great English on the phone, even though most of the staff speaks fine English from my visits there.
Nice food, very tasty, good service, very affordable.
Food is delicious wherever you order is tastee
Their pupusas are honestly THE CLOSEST to the ones from the beautiful motherland! It is something about their cheese! Just plain delicious!!!!!
Very good salvadorean food. Price is just right and fair. Recommend!
Great pupusas!
Great food friendly staff
Good honest food priced affordable. One of the best cheap eats in town
Very nice place, very clean and good service. Las pupusas here are the best on this area.
Their pupusas and tamales are good, but chicharron not so much. Sauce is adequate.
Not grandmas cooking, but still beats other resturants.
Pupuseria Dona Azucena ,Pupuseria Dona Azucena Virginia, Pupuseria Dona Azucena menu
1090 Elden St, Herndon, VA 20170-3803,
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